LEGAL REFERENCE

Privacy Policy jo Pakistan ke liye banaya gaya

236u par aapka personal information safe rehta hai. Hum samajhte hain ke jab aap apna account khol rahe hain, aapko maloom hona chahiye ke aapka data kaise handle...

Data encryption on depositsJazzCash, Easypaisa verifiedNo third-party sharing
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236u Privacy Policy jo Pakistan ke liye banaya gaya

Hamara privacy posture samjhiye

236u par aapka account information—naam, phone number, payment details—sirf hamari internal systems mein stored hota hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, us transaction ka data sirf payment provider tak jaata hai; hamara backend verified deposits ko record karta hai lekin full card numbers ya sensitive credentials store nahi karte. Agar aap withdrawal maang rahe ho, hum

aapka banking details confirm karte hain lekin har transaction ke baad un files ko encrypted rakhte hain. Supported ilaqon mein hamara data retention 36 mahinon tak limited rehta hai jab tak account inactive raha ho.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWALAN KE LIYE

Hamse aap ke privacy concerns ke baare mein poochiye

Agar aapko apne account data, deletions, ya data requests ke baare mein kuch samajhna ho, ham yahan hain. Aap direct message, email...

Live Chat Support Aap directly 236u ke support team se chat...
Email Privacy Queries Formal request ya detailed complaint ke liye [email protected]...
Account Settings Aapka account dashboard mein, aap apne stored data...
TRANSPARENCY KE MARKERS

Hamara privacy approach transparent aur verifiable hai

236u ne privacy ke liye clear guidelines set kiye hain jo hamara operations guide karte hain. Hum local Pakistani laws follow karte hain aur international best practices adapt karte hain. Aapka trust...

SSL Encryption Standard

Har login, deposit, withdrawal—sab data encrypted channels par chalta hai. Man-in-the-middle attacks se aapka account safe rehta hai.

Payment Provider Verification

JazzCash, Easypaisa, SadaPay aur Raast—ham in sab ke verified channels use karte hain. Third-party resellers se koi transaction nahi hota.

Access Logs Maintained

Jab aap apna account access karte ho, hum login time, device type, aur IP region ko log karte hain. Unauthorized access detect hone par aap ko alert mil jaata hai.

Data Deletion on Request

Agar account close karna chaaho, aap data deletion request kar sakte ho. 30 din baad, aapka personal info hamara live database se remove ho jaata hai.

Withdrawal Verification Steps

Paise nikalne se pehle hum banking details confirm karte hain aur OTP check karte hain. Yeh step aapke account ko unauthorized withdrawal se bachata hai.

Annual Privacy Audit

Hamara third-party security partner har saal hamara data handling check karta hai aur us audit ke findings ko hamari internal team ko share kiye jaate hain.

236u apne privacy policy mein clear aur straightforward rehta hai

Hamara privacy language simple rakha gaya hai taaki aap samajh sakein. Hum long legal jargon use nahi karte; har feature ko plain Urdu mein explain karte hain.

Plain Language PolicyLegal jargon ki jagay, hum Urdu mein likha hai taaki har clause samjh aaye.
Specific Data CategoriesHum batate hain ki kaunsa data kahan use hota hai—login data, payment info, aur device logs har ek ka purpose clear hai.
Pakistan-Focused JurisdictionHamara privacy policy Pakistan ke laws ko follow karta hai; international clauses sirf jahan relevant hain wahan hain.
Payment Method TransparencyJazzCash, Easypaisa, SadaPay, Raast—har payment rail ke data flow alag bayan kiya hai, confusion nahi.
No Hidden ClausesSub-clauses aur fine-print hidden nahi hai. Updates, cookies, third-party sharing—sab ek jagah likha hai.
Regular Updates LoggedJab policy change ho, hum date lagaate hain aur kya badla us ko samjhate hain—surprise updates nahi.
User Control Over DataAap apne account settings se decide kar sakte ho ke marketing emails receive karne hain ya nahi, aur data export request kar sakte ho.

Privacy ke baare mein jo aapko jaanना zaruri hai

236u par aapka account multiple layers se protect rehta hai. Login password, two-factor authentication, encrypted storage—hamara design isse hi hota hai ke aap tension-free ho saken...

Two-Factor Authentication

Aapka phone number confirm karne ke baad, har login par OTP aata hai. Yeh raksha layer unauthorized access ko rokta hai.

Encrypted Password Storage

Aapka password one-way encryption mein stored hota hai. Agar ham bhi dekhen, toh sirf encrypted hash dikh sakta hai, real password nahi.

Session Timeout Protection

30 minutes inactive rahne ke baad, aapka session auto-logout ho jaata hai. Public wifi par accidentally tab khula reh gaya toh bhi account safe rehta hai.

Device Fingerprinting

Hum identify karte hain ke aap kis device se login kar rahe ho. Nayi device se login hota hai toh extra verification maang sakte hain.

Withdrawal Confirmation

Paise nikalne se pehle, SMS aur email dono par confirmation code bhejte hain. Sirf sahi code se hi withdrawal proceed hota hai.

Support Team Verification

Support ko bhi aapka password kabhi nahi pata. Agar account recover karna padhe, hum identity aur security questions ke through verify karte hain.

Aapke privacy ke sawalan ke jawab

Bilkul nahi. Aapka account data, personal information, aur payment history—sab 236u ke internal systems mein hi rehta hai. Hum kisi bhi marketing company, advertiser, ya third-party ko aapka data nahi dete. JazzCash, Easypaisa, SadaPay, Raast—in payment providers ko sirf transaction verify karne ke liye minimal data jaata hai, aur woh bhi encrypted form mein.

Account close karne ke baad, aap data deletion request kar sakte ho. Hum 30 din ka window dete hain backup aur legal compliance ke liye. 30 din baad, aapka personal information—naam, phone, address—hamara live database se permanently remove ho jaata hai. Transaction history archive mein 3 saal ke liye stored rahti hai, lekin aapke account se unlink hoti hai.

Har login aur sensitive transaction sirf encrypted channels par chalta hai (SSL/TLS). Hamara servers multiple firewalls ke peechhe hain. Jab aap login karte ho, aapka password one-way encryption mein convert hota hai aur database mein us encrypted form mein store hota hai. Ham aapka real password kabhi nahi dekh sakte, na rakhte hain.

236u sirf promotional emails bhej sakta hai agar aapne opt-in kiya ho. Account settings mein jaao aur 'Email Preferences' tab ko dekho—wahan se aap marketing emails ko opt-out kar sakte ho. Jab opt-out karo, hum sirf account-critical emails (withdrawal confirmation, login alert) hi bhejte hain, promotional nahi.

Haan. Jab aap JazzCash ya Easypaisa se deposit karte ho, aapka payment details directly un providers ke encrypted systems ko jaate hain, 236u ke servers par nahi. 236u sirf deposit success/failure confirmation paata hai. Aapka JazzCash account number, PIN, ya Easypaisa OTP—kuch bhi hamara paas nahi rahta. Withdrawal ke time, aap apne account number verify karte ho aur fund directly aapke naam se transfer hote hain.

Agar unauthorized login, strange transaction, ya security concern notice ho, immediately hamse contact karo. Live chat, email ([email protected]), ya support hotline use kar sakte ho. Ham immediately aapke account ko lock kar sakte hain, password reset trigger kar sakte hain, aur incident investigate kar sakte hain. 48 ghanton mein investigation summary aapko email par bhej dete hain.

Privacy policy changes big nahi hote, lekin jab hote hain toh hum login banner aur email se notify karte hain. Policy ko har update ke liye date aur change-log likha hota hai. Agar aap change se disagree ho, aap account close kar sakte ho. Naye clauses sirf 30 din baad active hote hain, taaki aap padh len aur decide kar len.